Q-smart’s Innovative Queue System: Integrated Numbering Solution Powered by Android

Q-smart T

With the Samsung 9.6 inch Android tablet and special production standards, Q-smart offers the world’s economic queue management solution with queue performance and online appointment services.

Freedom of Use with Android

Q-smart T queue system can be provided with a 9.6 inch Samsung tablet and is compatible with tablets running Android 4.2 or higher, customizable according to personal preferences.

Plug and Play Feature

The user-friendly Q-smart T allows for quick installation and setup without the need for expertise. Instant queue system management can be provided via web browser.

Operation Without Consumable Materials

Unlike traditional queue systems, the Q-smart T numbering system operates without the need for consumable materials. You can generate virtual tickets instantly or distribute queue numbers directly to customers.”

Innovative solution for Queue Management Systems

3000+

Transaction Capacity

99

Queue Capacity

254+

Counter Capacity

Mount the stand

ttach the stand to the surface with the screws provided in the stand package.

Place the tablet

Download the application from the Play Store, set the URL as the IP address of your mini server and place the tablet in the stand.

Use the system

Connect your mini server to your TV and start using your system.

Free use with Android

The system is offered with a 9.6 inch Samsung tablet and is compatible with all tablets running Android 4.2 or above. The choice of tablet can be changed to any brand or size as desired.

Plug and Play

The tablet stand can be easily mounted to the wall. The Q-smart Fullscreen Browser application is downloaded from the Play Store and run without the need for expert personnel to install it.

No consumables

Unlike traditional queue systems, it allows you to create virtual tickets for your customers with information such as their name, last four digits of their phone number, or tax number, without consuming any materials.

Main screen with HDMI output

The system’s included HDMI output can be used as a main screen. The TV you connect can serve as a customer guidance screen.

Entegre Sıramatik Çözümleri:

Müşteri Deneyiminizi Maksimize Edin

Voice Announcement

During the call of the next ticket, an audible alert melody can be used, or you can make a voice announcement that includes the ticket number and the counter to which the customer will be directed.

Works on Internet Browsers

The system comes with a cloud ticket call terminal, and it operates through an internet browser without any software installation, using only port 80. No special configuration is required.

One-Click Backup

The system can be backed up with a single click at any time, and the backups that are created can be restored to your information system with a single click to a date you have previously selected.

Live performance report

You can track the overall situation of your services, the status of your servers, the number of people waiting to receive service, average transaction and waiting times, and the number of personnel providing service in real time.

System Integration

Integration with SAP and web service integrations can ensure that your customers interact with your system, give priority to your customers, and ensure communication with your corporate infrastructure.

Satisfaction Survey

With the Q-smart Poll customer satisfaction survey system integrated into the queue system, you can evaluate the service your customers receive and investigate the reasons for their satisfaction or dissatisfaction.

Leader of

Digitalization in Queue Systems

With the advanced queuing services our company offers, optimize your processes. Through web-based management, effective performance reports, and centralized control mechanisms, elevate your customer experience. Always be one step ahead with our innovative solutions.

Performance Reports

With the developed web-based staff performance management, you can contribute to the efficiency of your institution. Re-evaluate your personnel costs.

Web-Based Management

Thanks to web-based management, you can easily execute queue management, advertising management, queue order management, and operator management via computer or mobile phone.

Online Appointment

You can distribute appointments online, ready only with an internet connection, without any demand. Just by connecting to the internet, you can assign slots from your queue system.

Central Management

Thanks to our map integration, you can instantly view all your branches, optimize their order, quickly update ticket templates, and customize queue settings. Empower the user experience. Take the power into your hands now!

Technical Specifications

Hardware Features
CPU: ARM64 Quad Core
Motherboard: Amlogic S905X3
Ram: 4GB
Disc: 64GB
Monitor: 9.6
Touchscreen: Capacitive
Printer: No
Connection: 10/100/1000 Gigabit ethernet
Operation Voltage: 220V AC
Power Dissipation: 10W
Weight: 1kg
Dimensions: 15cm x 15cm x 4cm

Capacity
Recommended daily transaction capacity: 4000
Ticket take type: Touch
Queue management capacity: 99
User capacity: Unlimited
Counter capacity: 50
Ticket roll capacity: No
Ticket width: No

Hardware Support
Customer representative call recording: Yes
Virtual terminal support: Yes
Platform independent virtual terminal support: Yes
Android smart terminal support: Yes
Web-based cloud terminal support: Yes
Desktop terminal support: Yes
Magnetic card reader: No
RFID, Mifare or smartcard reader: No
Barcode and QR code reader: No
Cloud display support: Yes
Curwe WiFi 802.11 b/g display support: Yes
Curwe series display support: Yes
Flex series display support: Yes
Matrix series display support: Yes
7 segment series display support: Yes
USB counter display support: Yes
Android tablet counter display support: Yes
DSI LCD TV Digital signage support: Yes
Main panel grouping support: Yes
Number of rows supported for main panel: Unlimited
Ticket number call notification via SMS: Optional
Monitor size: 9.6
Special linux operating system: Yes
Windows OS: No
Color options: Black
Corporate logo application: No
In-cabin temperature control unit: No
Ventilation fans: No
Customer satisfaction survey system: Optional
industrial thermal printer: No
Ticket low sensor and warning: No
Ticket end sensor and warning: No
Ticket printing via web browser: Yes
Voice announcement of the printed ticket: No
Voice announcement of the called ticket: No
Special customer information printing on the ticket: No
Transfer the ticket to a different group: Yes
Transfer the ticket to a different user: Yes
Voice announcement of the printed ticket on web browser: Yes
Ticket parking: Yes
Ticket postponing: Yes
Printing the QR Code on the ticket: Yes

Reporting Support
Web-based queue performance report: Yes
Web-based user performance report: Yes
Reporting period: 6 ay
Graphical representation of reports: Yes
Exporting reports to Excel: Yes
Exporting reports to PDF: Yes
Centralized reporting: Optional
Centralized management: Optional
Responsive web design: Yes
Reporting from smartphones: Yes
Reporting the reason for users to close the terminal: Optional
User working hours reporting: Yes
Hardware status monitoring: Yes
Periodic reporting by e-mail: Optional

Management Support
HTML5 customer interface design: Optional
View external web page: Yes
Foreign language support: Yes
Web-based ticket template management: Yes
Web-based queue management: Yes
Ticket number prefix (Ex. A123): Yes
Online appointment management: Optional
Customer card management: Optional
ID number protected queue management: Optional
ID number-specific queue management: Optional
Working time and lunch break limitation: Yes
Limiting the number of daily queue tickets: Yes
Mirror queue queue management: Yes
Smart call smart branch management: Yes
Customer interface (ticket machine) advertising management: Yes
Display screen (TV or monitor) advertising: Yes
One-click system backup: Yes
One-click system restore: Yes

Web services and Integration
Web service for Voice announcement: Yes
SAP integration: Optional
Internet appointment web services: Optional
Performance report web services: Yes
Internet appointment 3rd party service integration: Optional
ID number integration: Optional
System statistics web services: Yes
Call management web services: Yes
Call terminal SAP integration: Optional
Call Terminal API: Yes
Smart building automation support: Optional