Dedicated Electronic Hardware
Say goodbye to conventional virus or operating system crash problems! Experience an uninterrupted queuing experience with Q-smart’s specially designed electronic hardware.
Industrial Printer
No more worries about running out of ink, and no need for maintenance for years, thanks to its industrial-type thermal printer that provides consistent output.
Lifetime Guarantee
With a lifetime guarantee, it offers a durable queue system experience supported by technology with dual-button ticket issuing, and hard disk technology resistant to all challenges.
Wireless, Cost-effective, and Efficient
6000+
Transaction Capacity
1000+
Ticket Capacity
50
Counter Capacity
Powerful Queue Management Solutions:
Experience Seamless Operations
Universal Language Compatibility
This queue system supports different languages and alphabets, ensuring a seamless experience for a broad customer base around the world.
Virus-Free, Trouble-Free Operation
Specially designed electronic hardware for the queue system provides faultless protection against viruses and system crashes. Maintain a seamless queue management experience for years without technical service costs!
Easy and Accessible Management
The system can be managed from anywhere via a platform-independent web browser, providing access to system management and performance reports, ensuring convenience and ease of use.
Computer-Free Design
With state-of-the-art solid-state disk technology, issues such as crashes, malfunctions, or freezes have been completely eliminated. It offers a precise and flawless experience without the need for a computer.
User-Friendly
The user-friendly system management design offers an easy and understandable experience at every level. Through a web browser, you can manage the system independently from any platform and easily access system status.
Integrated Design
All necessary components for the queue system (thermal printer, power supply, interface, etc.) are integrated within the system. This provides quick and practical usage without the need for extra devices or computers.
Technical Specifications
Hardware Features
CPU: Xtensa LX6
Motherboard: Q-smart
Ram: 320K
Disc: 16MB
Monitor: 2x16 LCD
Touchscreen: No
Printer: Industrial 58-60mm/ 150mm/s
Connection: 802.11 b/g/n
Operation Voltage: 220V AC
Power Dissipation: 22W
Weight: 3.3kg
Dimensions: 20cm x 32cm x 20cm
Capacity
Recommended daily transaction capacity: 4000
Ticket take type: Button
Queue management capacity: 5
User capacity: 50
Counter capacity: 50
Ticket roll capacity: 1000
Ticket width: 58mm
Hardware Support
Customer representative call recording: No
Virtual terminal support: No
Platform independent virtual terminal support: No
Android smart terminal support: No
Web-based cloud terminal support: Yes
Desktop terminal support: Yes
Magnetic card reader: No
RFID, Mifare or smartcard reader: No
Barcode and QR code reader: No
Cloud display support: No
Curwe WiFi 802.11 b/g display support: Yes
Curwe series display support: Yes
Flex series display support: Yes
Matrix series display support: Yes
7 segment series display support: Yes
USB counter display support: No
Android tablet counter display support: No
DSI LCD TV Digital signage support: Yes
Main panel grouping support: Yes
Number of rows supported for main panel: 5
Ticket number call notification via SMS: No
Monitor size: No
Special linux operating system: No
Windows OS: No
Color options: Black
Corporate logo application: No
In-cabin temperature control unit: Yes
Ventilation fans: Yes
Customer satisfaction survey system: No
industrial thermal printer: Yes
Ticket low sensor and warning: No
Ticket end sensor and warning: Yes
Ticket printing via web browser: No
Voice announcement of the printed ticket: No
Voice announcement of the called ticket: No
Special customer information printing on the ticket: Yes
Transfer the ticket to a different group: No
Transfer the ticket to a different user: No
Voice announcement of the printed ticket on web browser: No
Ticket parking: No
Ticket postponing: Yes
Printing the QR Code on the ticket:
Reporting Support
Web-based queue performance report: Yes
Web-based user performance report: Yes
Reporting period: Unlimited
Graphical representation of reports: No
Exporting reports to Excel: Yes
Exporting reports to PDF: No
Centralized reporting: No
Centralized management: No
Responsive web design: Yes
Reporting from smartphones: Yes
Reporting the reason for users to close the terminal: No
User working hours reporting: No
Hardware status monitoring: Yes
Periodic reporting by e-mail: No
Management Support
HTML5 customer interface design: No
View external web page: No
Foreign language support: Yes
Web-based ticket template management: Yes
Web-based queue management: Yes
Ticket number prefix (Ex. A123): No
Online appointment management: No
Customer card management: No
ID number protected queue management: No
ID number-specific queue management: No
Working time and lunch break limitation: Yes
Limiting the number of daily queue tickets: Yes
Mirror queue queue management: No
Smart call smart branch management: No
Customer interface (ticket machine) advertising management: No
Display screen (TV or monitor) advertising: No
One-click system backup: No
One-click system restore: No
Web services and Integration
Web service for Voice announcement: No
SAP integration: No
Internet appointment web services: No
Performance report web services: No
Internet appointment 3rd party service integration: No
ID number integration: No
System statistics web services: No
Call management web services: No
Call terminal SAP integration: No
Call Terminal API: No
Smart building automation support: No